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Terms and Conditions
ALLBELLE TERMS AND CONDITIONS. TELEPHONE ORDERS AND ORDERS SENT BY POST ARE SUBJECT TO A £20 MINMUM.
ORDERS SENT BY POST MUST INCLUDE AN EMAIL ADDRESS AND A PHONE NUMBER.
DISPATCH OF GOODS
All items are dispatched asap.
BUYERS WILL BE ADVISED OF DISPATCH ONCE ITEMS HAVE BEEN POSTED OR COLLECTED BY THE COURIER.BUYERS WITHOUT AN EMAIL ADDRESS ARE REQUIRED TO PHONE THE SELLER FOR ALL REQUIRED DETAILS I.E. PURCHASE AND DISPATCH CONFIRMATION.
IT IS SOMETIMES NECESSARY TO DISMANTLE LARGER ITEMS TO FACILITATE DELIVERY. RE-ASSEMBLY INSTRUCTIONS ARE NOT PROVIDED BUT IT SHOULD NOT BE A PROBLEM FOR A QUALIFIED ELECTRICIAN WHOSE SERVICES ARE RECOMMENDED TO REASSEMBLE, TEST AND INSTALL VINTAGE ELECTRICAL ITEMS
PRIOR TO DISPATCH ITEMS ARE INSPECTED WITH PARTICULAR ATTENTION GIVEN TO SAFETY. PARTS WHERE NECESSARY ARE REPLACED DELIVERY: POSTAGE AND PACKING IS SUBJECT TO A MINIMUM CHARGE OF £4. PACKAGES RETURNED TO US AS “ADDRESS NOT FOUND” , "GONE AWAY" OR DUE TO NON COLLECTION FROM THE SORTING OFFICE ARE SUBJECT TO EXTRA POSTAL CHARGES. PLEASE ENSURE THE GIVEN ADDRESS IS EASY, FOR EVEN THE MOST INEXPERIENCED OF COURIER DRIVERS, TO FIND. A DELIVERY ADDRESS PHONE NUMBER COULD BE HELPFUL. WHERE THE INCORRECT U.K. DELIVERY CHARGE HAS BEEN SELECTED AT CHECKOUT WE RESERVE THE RIGHT TO REQUEST ADDITIONAL PAYMENT OR CANCEL THE ORDER . TO CHECK WHICH PARCELFORCE ZONE YOU ARE IN GO TO www.parcelforce.com/send-uk/our-uk-prices/our-uk-delivery-zones
ROYAL MAIL SMALL PACKAGES NOT DELIVERED WITHIN 4 WORKING DAYS REQUIRES CONTACTING US FOR A TRACKING NUMBER AND A VISIT TO YOUR LOCAL SORTING OFFICE TO MAKE ENQUIRES. PLEASE NOTE YOU WILL NEED TO VISIT YOUR SORTING OFFICE AS THEY ARE UNABLE TO ACCEPT TELEPHONE ENQUIRIES. IF UNABLE TO RECEIVE A POSITVE EXPLANATION AS TO THE WHEREABOUTS OF YOUR PACKAGE PHONING 0845 7740740 AND SPEAKING TO AN ACTUAL ROYAL MAIL AGENT WITH THE TIME AND DATE OF THE SORTING OFFICE VISIT AND THE NAME OF THE PERSON YOU SPOKE TO WILL INIATE A FORMAL ENQUIRY.
Delivery of overseas items may need to be arranged by the buyer. Courier and freight agents can be recommended by the seller on request. All responsibility for the item/s is in the hands of the buyer including any damage sustained during transit, airport holdups etc. It is recommended that the delivery agent crates the item for shipment and an insurance cover for the item is taken up with the shipping agent. The seller accepts no responsibility for the item/s once the item has been collected. The item/s should be collected by the courier/freight agents and inspected by them to insure the item is in good order before sending on to the buyer. Size & weight of the package can be estimated but may differ when the item/s are packaged and made ready for collection. Shipping to the U.S. is from £70 depending on weight and size of the item. For more accurate quote choose an item from our listings. The links below might help with exchange conversion. http://www.google.co.uk/search?sourceid=navclient&ie=UTF-8&rlz=1T4GZAZ_en-GBGB228GB228&q=STERLING+TO+DOLLAR
OVERSEAS DELIVERY IS SUBJECT TO A MINIMUM ORDER OF £20 AND SHIPPING COSTS NEED TO BE AGREED IN ADVANCE. THESE WILL DEPEND ON THE SIZE AND WEIGHT OF THE PACKAGE AND THE COUNTRY INVOLVED. IF NO COST HAS BEEN AGREED WE RESERVE THE RIGHT TO REQUEST ADDITIONAL POSTAGE CHARGES TO COVER COSTS PRIOR TO THE ITEMS BEING DISPATCHED, OR TO CANCEL THE ORDER AND REFUND ANY MONIES PAID. SMALL GOODS UNDER 2 KILOS WILL BE SENT BY INTERNATIONAL SIGNED FOR SERVICE, BUT BUYERS SHOULD BE AWARE THAT THIS SERVICE DOES NOT PROVIDE TRACKING ONCE THE GOODS HAVE LEFT THE UK AND THAT THE ORDER IS THEREFORE SENT AT THEIR OWN RISK. AN EMAIL TO THE SELLER COFIRMING THE BUYER ACCEPTS DELIVERY RESPONSIBILTY IS REQUIRED.
WE ARE UNABLE TO DELIVER TO P.O. BOX NOS. AND THOSE ADDRESSES NOT SERVICED BY THEIR NATIONAL POSTAL SERVICE, UNLESS ARRANGEMENTS HAVE BEEN AGREED PRIOR TO PURCHASE
GOODS IN U.K.TRANSIT:
ITEMS DELIVERED BY COURIER OFTEN HAVE STANDARD TRANSIT INSURANCE COVER OF £50. FURTHER COVER UP TO £500 MAY BE AVAILABLE ON REQUEST FOR AN EXTRA CHARGE. IF COVER IS A CONCERN CHECK WITH US BEFORE PURCHASE. PLEASE BEAR IN MIND THAT CERAMICS AND GLASS ARE NOT INSURABLE WHILE IN TRANSIT BY ANY COURIERS LARGER ITEMS ARE PACKED IN STURDY BOXES AND DAMAGE IS RARE BUT BETTER SAFE THAN SORRY. BUYERS ARE ADVISED TO PURCHASE ONLY IF ABLE TO FULLY INSPECT THE GOODS WITHIN 24 HOURS OF RECEIPT AS MOST COURIERS REQUIRE NOTIFICATION OF TRANSIT DAMAGE WITHIN THIS TIMESCALE. IN THE UNLIKELY EVENT OF GOODS DAMAGED WHILE IN TRANSIT NOTIFICATION MUST BE EMAILED WITHIN 24HRS OF RECEIPT. DAMAGE TO PACKAGING MUST BE NOTED WHEN SIGNING FOR THE DELIVERY. BUYER TO SEND PHOTOGRAPH/S OF ANY DAMAGE TO allbelle@btconnect.com AS SOON AS POSSIBLE. ALL PACKAGING (INTERNAL & EXTERNAL) MUST BE KEPT FOR THE COURIER TO INSPECT DURING THE CLAIM PROCESS AND/OR FOR USE WHEN RETURNING THE ITEM. RETURNS: READ DESCRIPTIONS CAREFULLY. AGREED EXCHANGE OF GOODS ARE SUBJECT TO POSTAGE AND HANDLING CHARGES. CANCELLATION OR AMENDMENTS TO ORDERS MAY BE SUBJECT TO CHARGES.RETURNS MUST BE NOTIFIED IN WRITING WITHIN 7 DAYS OF RECEIPT AND RETURNED WITHIN 14 DAYS OF RECEIPT. BUYER TO PAY ALL RETURN COSTS. REFUNDS FOR GOODS RETURNED WILL BE SUBJECT TO THE DEDUCTION OF ORIGINAL POSTAL & PACKING CHARGES AND A 20% ADMIN/RESTOCKING FEE (Minimum Charge of £1). RETURNS WILL NOT NORMALLY BE ACCEPTED ON BESPOKE ITEMS I.E ITEMS MADE UP TO ORDER SUCH AS READY TO HANG DROPS.
WHEN CONSUMERS EXERCISE THEIR RIGHT TO CANCEL THEY ARE UNDER A DUTY TO TAKE RESONABLE CARE OF THE GOODS AND RESTORE THEM TO THE SUPPLIER IN THE CONDITION RECEIVED. REFUNDS WILL BE MADE WITHIN 30 DAYS OF RECEIPT OF RETURNED GOODS
PRODUCTS: ITEMS LISTED ARE SUBJECT TO AVAILABILITY AND PRICE CHANGES.
Allbelle/t&c/OCT12
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